Job Description

Job Description

Job Description

SUMMARY STATEMENT:

Employee will assist with a variety of duties in the Campus Store, including operating the point-of-sale system; handling cash; opening and closing the store; and assisting with and processing online bookstore orders and inquiries, while providing stellar customer service. Other tasks may be assigned by the store manager if needed.  

This is a part-time position for 29 hours per week.

ESSENTIAL DUTIES:

• Responsible for the opening and closing of the store.
• Assist with ordering textbooks and supplies.
• Assist with the receiving and unpacking of merchandise.
• Responsible for operating the point-of-sale system. 
• Assist with returning books to publishers for credit.
• Process invoices and credit memos.
• Address and resolve customer complaints effectively.  
• Process online bookstore orders.
• Assist with store inventory.
• Arrange supplies and place textbooks on appropriate shelves.
• Complete other tasks as requested by the store manager.

EDUCATION AND EXPERIENCE:

• High School diploma required.
• Associate degree preferred.
• 3-5 years related experience, preferably in a retail setting or an equivalent combination of experience and training that would provide the required knowledge, skills, and abilities for this position. 

SKILLS AND ABILITIES:

• Ability to communicate with tact and courtesy while building positive relationships with students, faculty, staff, publishers, vendors, and the general public.
• Ability to work under pressure and make minor decisions in accordance with established policies and procedures.
• Proficient in operating and maintaining a computerized inventory and ordering system.
• Working knowledge of standard office software applications.
• Ability to lift cartons of textbooks and supplies weighing up to 40lbs. 

WORKING ENVIRONMENT:

Normal store environment that may include standing, lifting of cartons, and displaying new merchandise. Must be able to work flexible hours with some evenings and weekends. 

Job Tags

Similar Jobs